Where is my progress stored?
Progress and scores are stored locally. Avoid deleting the app to troubleshoot before considering possible loss of local data. JD Apps does not operate a player account service for synchronizing Eggscape progress.
An ad or reward is unavailable.
Check your connection and try later. Ad availability depends on the provider and privacy choices. A reward requires the qualifying ad completion; an unavailable or interrupted ad does not guarantee a reward. Contact support if a completed rewarded ad did not grant it.
How do I change advertising choices?
In Eggscape 1.0.1, open Settings → Privacy Choices when this entry is required and shown by Google UMP. Rejecting personalization does not necessarily remove all ads. Earlier versions may have different controls.
Can I change sound and vibration?
Open Settings to adjust sound effects, music and haptic feedback on supported devices.
How do I report a privacy concern?
Email support@playjdapps.com. See the privacy policy for information about data use, retention and your rights.