Frequently asked questions
Gameplay and challenges
How do I play?
Tap a tile to rotate it and connect its ends to form a closed circuit that meets the displayed goal. Fixed tiles cannot rotate, and blocked cells cannot be part of the circuit. The first levels introduce these rules.
Is there a timer? Can I undo a turn?
In the relaunch version, neither the campaign nor the daily challenge has a time limit. Use Undo during a game to reverse recent turns. Restart returns to the same puzzle. Assistance and some actions can limit the available undo history.
How do hints and stars work?
Hints cost in-game currency; check the price shown on the button. Stars depend on moves and assistance used. The move reference corresponds to one solution and does not guarantee the absolute minimum.
What is the daily challenge?
It is a puzzle you can solve each day. The calendar shows completed days, and the streak reflects consecutive participation. Replaying an already completed challenge does not award the daily reward again. When finished, you can return home or to the levels.
Purchases and saved data
I removed ads. Why can I still watch a video?
This purchase removes advertising interruptions. Rewarded videos you voluntarily choose to watch may remain available. If interstitial ads still appear, restore purchases and contact support if the issue continues.
How do I restore a purchase?
Open the in-game Shop and select Restore purchases. You need internet access and the same Apple Account used for the purchase, under Media & Purchases on your device. Restoration recovers supported purchases such as remove ads; it does not recover spent currency or gameplay progress. For refunds, use the Apple service linked below.
Is my progress saved or synchronized?
Progress is saved on your device. There is no game-save synchronization through a Pulse Loop account. Consider possible data loss before deleting the app to fix an issue. Restoring purchases does not restore game saves. Resetting progress is a separate action; read its confirmation before accepting.
Privacy and troubleshooting
How do I change privacy choices?
In the relaunch version, open Settings > Privacy. Usage analytics is optional and off by default. You can turn it on or off. Advertising choices appear when offered by the consent service. Read the privacy policy for providers and data handling.
Why will a purchase or ad not load?
Check your internet connection. Purchases depend on the App Store, and ads depend on provider availability and privacy choices. If an ad is unavailable, try later. An unavailable ad does not guarantee a reward. Do not make repeated payments to resolve an issue.
The game closes or a button will not respond. What should I send?
Close and reopen the app, check available updates and contact support if it continues. Include your iPhone model, iOS version, game version, level or mode, steps to reproduce and what you expected. A screenshot or short video can help; avoid unnecessary personal information.